Program Assistant - Winona, MN

Job Details
Company & Position Summary

Location: Winona Facility; 1705 Wilkie Drive, Winona, MN 55987

Shift/Hours: Day Hours

Position Status: Full-Time


The Company: 
Riverside Integrated Solutions, Inc. is an advanced Contract Manufacturer providing robust comprehensive solutions in Circuit Board Assembly, Electromechanical & Mechanical Assembly, Kitting, Supply Chain Management, Fulfillment, Distribution, and Reverse Logistics. With a culture of customer focused solutions and continuous improvement, Riverside Integrated Solutions, Inc. is uniquely positioned to respond to any customer need. As a co-worker, you will be offered a variety of competitive benefits including medical, dental, disability, life, 401K and more. Come join our team to be a part of a great organization!

The Team:
Our Customer Teams function as the main contact point for representatives of our customers.  We are the internal voice of the customer; we are order managers; we are new-product integrators; we are problem solvers.  It is our responsibility to cultivate and grow relationships based on knowledge and service.

The Role:

The Program Assistant is the information gathering, data management, specialist that supports all members of the team.   You will work in our internal business systems to ensure that day to day requirements and reports are prepared for internal stakeholders and documentation on long term projects meets internal and customer needs. 

Responsibilities & Qualifications

You will spend your time:

  • Working with all aspects of the customer relationship, with tasks including, but not limited to:
    • Controlling and reviewing internal, customer specific documentation
    • Assisting with Engineering Change Management (ECM) activity 
    • Running regular daily, weekly and monthly department reports as requested
    • Entering customer orders into business system as needed
    • Representing customer teams on cross-department special projects
  • Working with and learning with a group of people who are invested in your well-being and success
  • Performing other activities that may arise in support of a successful customer relationship

 

We are excited about you if you have:

  • An understanding that the team is greater than the sum of its parts
  • A desire to improve your skills and knowledge 
  • Strong written and verbal communication skills
  • The ability to manage and prioritize multiple projects and deadlines
  • Meticulous attention to detail
  • An ability to work independently and to tight timelines
  • A passion for excellence and continuous improvement
  • Flexibility and comfort with dynamic environments
  • Experience creating relationships with key internal and external stakeholders
  • Proficiency in Microsoft products, specifically Excel and Access

Desirable qualifications to help you succeed:

  • 2-year degree or comparable education/experience preferred
  • Prior experience with Contract Manufacturing
  • Experience with MRP, ERP or material management systems

Travel:

  • This position may travel between the Riverside Lewiston and Winona facilities.
  • Infrequent travel for trainings and/or business needs may be required.

Physical Requirements:

  • Frequent bending, twisting, reaching, kneeling
  • Ability to walk, stand, and sit
  • Lifting up to 10 pounds

Work Environment:

  • Office setting