Quality Management that Goes Above and Beyond

RiverSide Integrated Solutions (RIS) is dedicated to providing advanced quality contract manufacturing services. The backbone of this effort is our quality management system. Its primary goal is to continually improve the effectiveness of our processes and services. We work hard to comply with industry standards and meet customer needs.

We are ISO 9001 registered and adhere to national standard quality systems for production procedures, product quality and customer service.

Our Quality Management Offerings:

  • Advanced Quality Management Software
  • Route control of Serialized Assemblies at Inspection and Test-Subassembly to top-level serial number traceability
  • Production floor control through error-proofing and process control
  • Product-specific First Pass Yield (FPY), Defects Per Million Opportunities (DPMO), Pareto Charts, 8-D Corrective Action and real-time quality data collection system
  • Certified lead auditor driving internal audit evaluations for continuous improvement
  • Quality Management Reviews
  • Learning Management System
  • Root cause and corrective action based on internal and external processes
  • UL, CSA, TUV and ETL inspection services

We set ourselves the goal of continuous improvement, building our systems from the ground up. We do this whether that means bettering an operation, improving specific equipment or increasing customer satisfaction.

Workmanship

We have IPC-A-610 certified trainers, providing continuing education to our team of engineers, technicians and production staff. We focus on lean initiatives and continuous improvement along with our years of expertise to push us forward.


ESD

Our electrostatic discharge (ESD) prevention program is one of the core elements of our quality system. ESD is one of the most damaging and common problems associated with electronic assemblies. Our teams use quality protective gear such as smocks, specialty shoes, climate-controlled facilities and conductive flooring. All of these efforts help to minimize any immediate or latent ESD issues.

Process Systems

  • IPC-A-610 Workmanship Standards
  • American Society for Quality (ASQ)
  • Safety Agency (UL, CSA, TUV, ETL)
  • Quality Management Software
  • Defects per Million Opportunities (DPMO)
  • First Pass Yield and Pareto of Defects at Inspection and Test Gates
  • Regular Review of Process Quality and RMA Data with Customer Team
  • Route control of Serialized Assemblies at Inspection and Test

Our Quality Policy

RiverSide Integrated Solutions is dedicated to:
  • Creating high levels of customer satisfaction
  • Complying with customer requirements and industry standards
  • Achieving continual improvement of our operations and service