Quality Management

Quality Management that Goes Above and Beyond

RiverSide Integrated Solutions is dedicated to providing advanced quality contract manufacturing services. The backbone of this effort is our quality management system. This helps us to ensure excellence in all of our printed circuit board, electromechanical and box build assemblies along with our supply chain management and distribution services.

The primary goal of our quality management system is to continually improve the effectiveness of our processes and services while complying with industry standards and meeting customer needs with every project. We are ISO 9001 registered by each of our entities and adhere to quality systems that meets national standards for production procedures, product quality and customer service.

Our Quality Management Can Offer:

  • Advanced Quality Management Software
  • Route control of Serialized Assemblies at Inspection and Test-Subassembly to top-level serial number traceability
  • Production floor control through error proofing and process control
  • Product specific First Pass Yield (FPY), Defects Per Million Opportunities (DPMO), Pareto Charts, 8-D Corrective Action, and real time quality data collection system
  • Process control through monitoring key manufacturing metrics
  • Certified lead auditor driving internal audits evaluations for continuous improvement
  • Quality Management Reviews
  • Learning Management System
  • Root cause and corrective action based upon internal and external processes
  • UL, CSA, TUV, and ETL inspection services


RiverSide Integrated Solutions instructors are IPC-A-610 certified trainers and provide continuing education to our team of engineers, technicians, and production staff. Our expertise, in addition to our in-house lean and continued improvement plans, pushes us to always look forward with our advanced contract manufacturing practices.


Our electrostatic discharge (ESD) prevention program is one of the core elements of our quality system. Because ESD is one of the most damaging and common problems associated with electronic assemblies, it’s critical that our production teams take precautions to prevent this form of damage at all stages. Our teams use quality protective gear such as smocks and specialty shoes, and our climate-controlled facilitates and conductive flooring, all to minimize any immediate or latent ESD issues.

We strive to continuously improve our systems from the ground up, whether that means bettering an operation, improving specific equipment, or increasing customer satisfaction.

Process Systems

  • IPC-A-610 Workmanship Standards
  • American Society for Quality (ASQ)
  • Safety Agency (UL, CSA, TUV, ETL)
  • Quality Management Software
  • Defects per Million Opportunities (DPMO)
  • First Pass Yield and Pareto of Defects at Inspection and Test Gates
  • Regular Review of Process Quality and RMA Data with Customer Team
  • Route control of Serialized Assemblies at Inspection and Test

Our Quality Policy

RiverSide Integrated Solutions is dedicated to:
  • Creating high levels of customer satisfaction
  • Complying with customer requirements and industry standards
  • Achieving continual improvement of our operations and service