Quality Management

Quality Management that Goes Above and Beyond

RiverSide Integrated Solutions is dedicated to providing advanced quality contract manufacturing services. The backbone of this effort is our quality management system. This, along with our supply chain management and distribution services, helps us to ensure excellence in all of our printed circuit board, electromechanical and box-build assemblies.

The primary goal of our quality management system is to continually improve the effectiveness of our processes and services. We work hard to comply with industry standards and meet customer needs.

We are ISO 9001 registered and adhere to national standard quality systems for production procedures, product quality and customer service.

Our Quality Management Can Offer:

  • Advanced Quality Management Software
  • Route control of Serialized Assemblies at Inspection and Test-Subassembly to top-level serial number traceability
  • Production floor control through error-proofing and process control
  • Product-specific First Pass Yield (FPY), Defects Per Million Opportunities (DPMO), Pareto Charts, 8-D Corrective Action and real-time quality data collection system
  • Certified lead auditor driving internal audit evaluations for continuous improvement
  • Quality Management Reviews
  • Learning Management System
  • Root cause and corrective action based on internal and external processes
  • UL, CSA, TUV and ETL inspection services


Our instructors are IPC-A-610 certified trainers and provide continuing education to our team of engineers, technicians and production staff. We focus on lean initiatives and continuous improvement along with our years of expertise to push us forward.


Our electrostatic discharge (ESD) prevention program is one of the core elements of our quality system. ESD is one of the most damaging and common problems associated with electronic assemblies. That’s why it’s critical that our production teams take precautions to prevent this form of damage at all stages.

Our teams use quality protective gear such as smocks, specialty shoes, climate-controlled facilities and conductive flooring. All of these efforts help to minimize any immediate or latent ESD issues.

We set ourselves the goal of continuous improvement, building our systems from the ground up. We do this whether that means bettering an operation, improving specific equipment or increasing customer satisfaction.

Process Systems

  • IPC-A-610 Workmanship Standards
  • American Society for Quality (ASQ)
  • Safety Agency (UL, CSA, TUV, ETL)
  • Quality Management Software
  • Defects per Million Opportunities (DPMO)
  • First Pass Yield and Pareto of Defects at Inspection and Test Gates
  • Regular Review of Process Quality and RMA Data with Customer Team
  • Route control of Serialized Assemblies at Inspection and Test

Our Quality Policy

RiverSide Integrated Solutions is dedicated to:
  • Creating high levels of customer satisfaction
  • Complying with customer requirements and industry standards
  • Achieving continual improvement of our operations and service