3 Main Objectives of Quality Control

Simply put: quality control is key to success in manufacturing. From both the manufacturer and customer perspectives, production inconsistencies and poor quality can result in various negative outcomes such as slower time to market, tainted reputation, strained supplier-OEM relationship – and worst of all, customer loss or harm. Companies that manufacture products for OEMs simply cannot afford to cut corners when it comes to quality.

OEMs need a trusted manufacturing partner with a reliable and dependable process that yields consistent results – unfortunately, not all manufacturers meet this standard. Quality control and quality assurance are areas where contract manufacturers, like Riverside Integrated Solutions (RIS), stand out from the competition.

A manufacturer’s quality program is more than just meeting the requisite ISO requirements – it represents their proven way to ensure consistent, high-quality parts. Consistent quality is hard work and requires rigorous, on-going monitoring of every process from purchasing to manufacturing to distribution. But the effort and focus on quality is well worth the reward.

The primary goal of a quality management system is to improve the quality of the production process and final products. In such a system, there are 3 main objectives of quality control: enhance product quality and reduce risks, gain production efficiencies, and garner customer loyalty. These 3 objectives will be evident in any manufacturer with a robust and functional quality control program.

1. Enhance Product Quality & Reduce Risks: the economic and reputational cost of product recalls or failures is often really high. Manufacturers with solid and established quality programs consistently meet the requisite product specifications, and are less likely to have quality incidents such as off-spec batches or product recalls – reducing the level of risk for the supplier and OEM. One of the benefits of strong quality procedures is that potential errors or issues are identified in advance, enabling the team to address the problem and prevent the quality issue from occurring in the first place.

Looking for a manufacturer with a robust and functional quality control program?
Contact the RIS team to learn more about our commitment to quality and our proven quality processes.

2. Gain Production Efficiencies: a robust quality control and quality assurance program improves workflow, resulting in efficiency gains along the production line as well as across the entire supply chain. Quality programs typically track a large volume of data – often real-time – to trend key metrics and enable operations personnel to make decisions based on accurate and timely information. With this data, potential quality issues along the production line are identified and resolved promptly. Additionally, a strong quality program minimizes waste generation, saving the time and money associated with salvaging off-spec or defective products. These efficiency gains result in optimized operations and consistent quality – saving significant time and money for both the manufacturer and customer.

3. Garner Customer Loyalty: a manufacturer that has a high level of production quality control and repeatability is able to deliver consistent products to customers – becoming a trusted partner. When products meet or exceed customer expectations, you get repeat business. Customer loyalty and a long-term partnership benefits both the manufacturer and the customer. The customer gains reliability within their supply chain; the manufacturer receives a steady influx of projects and referrals and gains a more positive brand reputation – a win-win situation for all parties.

RIS’ Commitment to Quality

RIS is an advanced contract manufacturer providing robust solutions in circuit board assembly, product assembly, kitting, supply chain management, fulfillment, distribution, and reverse logistics. We employ more than 300 people and provide services to OEM’s across the world. We operate 3 state-of-the-art manufacturing facilities within the U.S, and as your one-stop-shop we have the capabilities, capacity, quality assurance standards, and resources to provide you with support for all of your manufacturing needs.

The primary goal of our quality management system is to continually improve the effectiveness of our processes and services while complying with industry standards and meeting customer needs with every project. We are ISO 9001 registered by each of our entities and adhere to quality systems that meets national standards for production procedures, product quality and customer service. Our quality programs include the following processes:

  • IPC-A-610 Workmanship Standards
  • American Society of Quality (ASQ)
  • Safety Agency (UL, CSA, TUV, ETL)
  • Quality Management Software
  • Defects per Million Opportunities (DPMO)
  • First Pass Yield and Pareto of Defects at Inspection and Test Gates
  • Regular Review of Process Quality and RMA Data with Customer Team
  • Route Control of Serialized Assemblies at Inspection and Test
  • IPC-A-610 Workmanship Standards
  • American Society of Quality (ASQ)
  • Safety Agency (UL, CSA, TUV, ETL)
  • Quality Management Software
  • Defects per Million Opportunities (DPMO)
  • First Pass Yield and Pareto of Defects at Inspection and Test Gates
  • Regular Review of Process Quality and RMA Data with Customer Team
  • Route Control of Serialized Assemblies at Inspection and Test

Click here to learn more about our quality program, or contact us at (507) 523-3220 to see how we can help with your next project, or click here for a quote.

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3 Main Objectives of Quality Control
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3 Main Objectives of Quality Control
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3 main objectives of quality control: enhance product quality and reduce risks, gain production efficiencies, and garner customer loyalty.
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Riverside Integrated Solutions
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